STANDARD TERMS AND CONDITIONS OF SALE- JOGLO OMAH KEMPALAN

1. General Provisions
   The client acknowledges and accepts that only the terms and conditions stated herein apply to all reservations, bookings, and related transactions with Joglo Omah Kempalan. Any other terms proposed by the client shall be deemed void unless expressly agreed in writing by Joglo Omah Kempalan prior to confirmation of booking.
2. Payment Terms
   A deposit of fifty percent (50%) of the total invoice amount is required upon issuance of the invoice to confirm the booking. The remaining fifty percent (50%) must be settled no later than one (1) day prior to check-in or the scheduled event date, unless otherwise agreed with the management.
   Joglo Omah Kempalan reserves the right to cancel the reservation without prior notice if payment deadlines are not met.
3. Late Payment
   If the remaining payment has not been received before the scheduled check-in or event date, Joglo Omah Kempalan management reserves the right to deny entry or access to the premises until full payment has been made. Any resulting loss, inconvenience, or additional cost shall be borne by the client.
4. Cancellation Policy
   Cancellation can be made up to fourteen (14) days prior to the confirmed check-in or event date and will entitle the client to a full refund of the deposit (DP).
   Cancellations made within fourteen  (14) days or less prior to the check-in or event date will not be eligible for any refund. In such cases, a change of date may be mutually agreed upon with Joglo Omah Kempalan, subject to availability.
5. Withholding Taxes
   For international transactions, if any withholding tax or similar levy is imposed by the client’s jurisdiction, such tax shall be borne entirely by the client. Joglo Omah Kempalan must receive the full invoiced amount net of any deductions. Under no circumstances will Joglo Omah Kempalan assume responsibility for taxes or charges arising from foreign legislation.
6. Service Commitment
   Joglo Omah Kempalan undertakes to provide its accommodation, facilities, and services in good faith, with care, and within the agreed timeframe. However, all obligations are deemed to be on a best-effort basis and not obligations of result. Joglo Omah Kempalan shall not be held liable for indirect damages or for claims raised by third parties or end consumers against the client.
7. Claims and Complaints
   Any claim or complaint relating to services rendered must be formally submitted in writing to Joglo Omah Kempalan’s registered office within eight (8) calendar days of the date of service or event. Claims submitted after this period will not be accepted.
8. Governing Law and Jurisdiction
   All contractual relations between the client and Joglo Omah Kempalan shall be governed exclusively by the laws of the Republic of Indonesia. Any dispute arising from the interpretation or execution of these terms shall fall under the exclusive jurisdiction of the competent courts in Bogor, Indonesia.